The boring but necessary terms of working our magic together!
Noor Naturopathy (ABN 24 421 261 228)
Noor Naturopathy trading as Eman Allouche ABN 24 421 261 228
Customer means the party engaging the services of Eman Allouche
Packages, program, services, course and similar synonyms are used
interchangeably.
Our Prices and Fees
1. All prices quoted are Australian Dollars.
2. All prices quoted, are for the listed and mentioned services
only and are subject to change in line with third party
providers, the Australian dollar and other unforeseen
circumstances.
3. Customers may be required to enter into arrangement with
third parties in order to allow for the services of Eman Allouche to
be provided. Any such agreements are between the
Customer and the respective third parties. Eman Allouche
encourages Customers to review any terms and conditions
prior to acceptance.
Payment of our Invoices
4. To secure placement in a program, Noor Naturopathy
requires payment in full, upfront.
5. If the Customer does not wish to pay in full, upfront, then at
the sole discretion of Eman Allouche, the Customer must enter
into a payment plan agreement, which
is to be introduced by Eman Allouche
6. Throughout any program or package, Eman Allouche requires payment for
the services to be provided prior to the Customer engaging in
the next stage of the product.
7. Failure to make the requisite payment will result in services
being placed on hold the Customer’s place in any program
cancelled.
Refund Policy and Cancelation Policy
8. Until program materials are provided to the Customer, the
Customer may withdraw from any program or services with
Eman Allouche In the event of withdrawal under this clause, the
Customer will be entitled to a refund of any amounts paid, less
$500.00. This amount is retained to cover the administrative
costs and opportunity costs associated with the limited spaces
available in each program.
9. After the commencement of the services, which occurs after
the provision of program materials, Eman Allouche has a ‘no
refund’ policy due to the individualised content of each
program developed for Customers. Obviously, this is subject
to Australian Consumer Law. If there are any issues with the
packages or service you have been provided, please contact
Eman Allouche via email to hello@noornaturopathy.com.au. We would
like the opportunity to work with you in relation to your issues,
whatever they may be.
10. In the event of illness certified by a medical professional, or
other justifiable reason for withdrawal from a program,
services may be suspended by the Customer upon request, in
writing to hello@noornaturopathy.com.au. Such withdrawal is at the
discretion of Eman Allouche Should withdrawal be allowed, credit
will be provided towards another program.
Our Services
11. The services provided by Eman Allouche are merely indicative
and general in nature, the advice is not directive, nor does it
amount to counselling, financial, nor legal advice. Any such
advice should be sought from a qualified expert.
12. The Customer agrees that Eman Allouche may, in the provision
of the services, ask personal questions and make requests for
the specific purpose of reminding the Customer of their own,
previously provided, intentions. If discussing personals issues
may result in a risk to the Customer, then the Customer must
disclose this prior to engaging the services of Eman Allouche.
13. The Customer warrants they are medically fit to undertake the
personal development program offered by Eman Allouche.
14. Eman Allouche acknowledges that any personal information
discussed during the provision of the services shall be kept in
confidence.
15. Eman Allouche will take all reasonable steps to ensure that its
employees and agents, and any sub-contractors engaged for
the purposes of this agreement, do not make public or
disclose the Customer information and data which would
reasonably be expected to be kept in confidence, unless
legally compelled to do so.
16. The Customer requests the services at his or her own risk.
Eman Allouche will not be held liable for any losses or damages
caused as a result of services purchased from Eman Allouche
17. The Customer agrees that any strategies implemented by
Eman Allouche remain the intellectual property of Eman Allouche
and may not be used outside the terms of this engagement,
save for where expressly provided for.
18. It is the responsibility of the Customer that all materials
(including, but not limited to images, diagrams, data, as well
as intellectual property in other media) supplied to Eman Allouche
by the Customer will have the relevant copyrights, licenses
and permissions for use in the services of the Company.
19. The Customer is also responsible for the accuracy of their
instructions and directions to the Amy Mingin will not accept
responsibility/liability for infringements or inaccuracies caused
by any wrongly supplied instructions or materials.
20. Eman Allouche makes no guarantee or warranties, either express
or implied, outside of that required by Australian Consumer
Law.
Customer Code of Conduct
21. The Customer agrees to be bound by this Code of Conduct,
failing compliance with, Eman Allouche may immediately
terminate the agreement and cease to provide services
without notice.
22. The Customer must:
i. Provide full Disclosure;
ii. Be Patient;
iii. Communicate fully; and
iv. Comply with all laws.
22. In the event that Eman Allouche terminates the agreement
with the Customer pursuant with non-compliance with the
Code of Conduct, no refund is to be provided.
General
23. Eman Allouche reserves all rights in relation to intellectual
property created and used by it on its website and in any
documentation. Noor Naturopathy has taken every
measure to ensure that it has permission to use the
intellectual property of others. Any misuse of copyrighted
material by Customers or users of any website or publication
operated by Eman Allouche is strictly prohibited.
24. Customer agree that Eman Allouche may photograph or
otherwise record the delivery of a program/workshop, including
photographing or recording the Customer, which may identify
the Customer. The Customer agrees that this material may
be used in marketing material by Eman Allouche. This also
includes any testimonials provided by Customers.
25. Terms and Conditions may be changed at any time without
prior notice to its Customers. Notification will be sent to all
Customers at the time of the Terms and Conditions
alterations.
26. Eman Allouche shall be under no liability if it should be unable to
carry out any provision of this agreement for any reason
beyond its control.
27. The Customer is agreeing fully to Eman Allouche’s Terms and
Conditions of Trade by electing to engage the services of Eman Allouche.
